Refund Policy

Refund Policy

Last updated: October 24, 2025

AromaosPerfumes.com is Operated by Davidson Distributors LLC

Address: 357 N Royal Poinciana Blvd, Ste 108, Miami Springs, FL, 33166 
Contact: info@aromaosperfumes.com
Phone:  +1-561-690-7471

Returns Window
You have 30 days from delivery to request a return.

Eligibility
To be eligible, items must be new, unused, and unopened, with all original packaging, inserts, and seals intact. Please include your receipt or order number.

How to Start a Return
Email us at info@aromaosperfumes.com with your order number, the item(s) you’d like to return, and the reason. We’ll reply with a Return Merchandise Authorization (RMA) and instructions.
Items sent back without an RMA may be refused.

Where to Send Returns
(Aromaos will provide the Miami, FL return address in your RMA email.)

Note: Fragrances are classified as hazardous/flammable. Returns must be shipped via ground service only (no air). Please follow the carrier’s guidelines.

Return Shipping Costs

  • Change-of-mind / not as expected: Customer pays return shipping.

  • Defective, damaged, or wrong item received: Aromaos covers return shipping; we’ll provide a prepaid label.

Non-Returnable Items

  • Opened or used fragrances (unless defective or we sent the wrong item)

  • Gift cards

  • Final-sale/clearance items (if marked as such at purchase)

Damages & Issues
Please inspect your order on delivery and contact us within 3 days if an item is defective, damaged, leaking, or incorrect. We may ask for photos and packaging details to resolve quickly.

Exchanges
For the fastest service, return the item per this policy and place a new order. Exchanges are subject to product availability.

Refunds
Once your return is received and inspected, we’ll email you about approval. If approved, we’ll refund to your original payment method within 10 business days.

  • Original shipping charges are non-refundable (except for defective/incorrect items).

  • If more than 15 business days have passed since approval, contact info@aromaosperfumes.com.

Late or Refused Returns
Returns shipped after 10 days of RMA approval, items missing components, or items received opened/used (not defective) may be rejected or refunded partially at our discretion.

Incorrect Address / Unclaimed Packages
Packages returned to us as undeliverable or refused can be refunded minus original shipping once received, or reshipped (additional shipping applies).

Questions?
Contact us:
Email: info@aromaosperfumes.com
Phone:  +1-561-690-7471